Returns & Exchanges

At Quality EDC, we stand by our innovative designs and offer a 30-day window for returns or exchanges on all premium gear in original condition. If your equipment doesn't meet your everyday carry standards, we are committed to making it right with a seamless resolution process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Securely place the items in their original packaging, ensuring all tags and protective films are intact to maintain the item's EDC integrity.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our team verifies the craftsmanship and condition of the returned gear, we will process your refund or ship your replacement within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing